Contact us
Last updated 4 September 2026
There is a person at the other end of these, and they read them.
Anything at all
If you would rather write to a person, this reaches one:
We answer within one working day. Questions about money — a payment, a refund, a membership — come here too.
If something has frightened you
If something here has frightened you or somebody has asked you for money:
Nobody here ever asks another member for money, for any reason. If somebody has, tell us and they will be gone the same day.
If you need real help right now
This is not a helpline, and we cannot promise anyone will be awake. If today is a hard one, the people who do that properly are here — and they are better at it than we are.
Who runs this
freehug.me is owned and operated by Saptarang Ventures (OPC) Private Limited, a company registered in India. It is also the company that collects and refunds any payment made here.
C-102, Acropolis Apartments, Thatte Nagar, Nashik 422005, India
Operated by Saptarang Ventures (OPC) Private Limited · CIN U43900MH2023OPC413456
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